Our investment in LogicMonitor paid for itself within 6 months. Finally, we wanted a way to monitor both internally and externally since we ourselves are a SAAS provider. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. The lone drawback to their model is the number of internal servers required to monitor everything we wish to. A very small price to pay for the ease of use and administration for the platform. The diversity makes enterprise technology complicated, but Datadog, calling itself "cloud agnostic," integrates everything to provide a centralized real-time monitoring platfor… and by the way your support is great! Transparency. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. I guess they are a victim of their own success, my one and only criticism is that now the turnaround on datasources is measured in months not hours. It is incredibly cumbersome today to not have resolutions close out alerts in PagerDuty and also to not have alerts that are acknowledged in pager duty acknowledge in Logic Monitor. In itself Logic Monitor is a great service but I'd like to see more invested to integrate with other popular monitoring services like PagerDuty, etc. This is the most important con to us right now. - SaaS: We knew we wanted something that could provide both internal and external monitoring, AND be available for our technicians, wherever they were. less on problem solving and more on evolution. In case LM is looking at this, I'm specifically awaiting a google analytic integration which I saw advertised on your site but didn't exist (to your credit, thanks for taking it down after we found that out.). Their drive to improve the product! Their product is continually getting enhanced, new datasources are being added to the library, new features into their mobile app and new content in their training sessions. It was one of the best "outsourcing" decisions we have made. These LogicModules aren't available in our core product, but may be useful to some customers. First, we are a very lean shop, and the manpower cost of standing up a new monitoring platform along with maintaining yet another machine, while minimal, was going to take time and that was a consideration. Now have nearly 550 nodes in our environment and a countless number of stock and custom datasources we are alerting on utilizing a range of collection types including SNMP, WMI, Groovy, and … Stay up to date on the latest stock price, chart, news, analysis, fundamentals, trading and investment tools. I spoke to many of their pro's in the review, but their continuous improvement cycle is truly impressive. Visibility. Pros: A very small price to pay for the ease of use and administration for the platform. LM satisfied all three. Their drive to improve the product! A few minor inefficiencies in the UI, but nothing major for us. Needless to say, this saves us a ton of time! It gives us some advance notice to spot a trend from other departments before it lands on our laps. We’re online. Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. We've been a customer for over a year and have had nothing but a positive experience. Comments: LogicMonitor … Otherwise, they are hitting on all cylinders. I think the tool has just the right level of flexibility to it so that we can organize alerts and hosts in a manner that effectively aligns with our business. I began using LogicMonitor around 2 years ago. "The licensing side of things with LogicMonitor, is quite simple. Last reviewed on Sep 10, 2020. Cons: It's confusing to go to that tab to see alerts for hosts that are in SDT and don't actually need immediate response, those and Ack'd errors could almost be their own tab. We previously used OpManager and had considered SolarWinds (I used it in a previous enterprise and was very happy with it). When renewals come up, there is no debate that we will keep them. When we approached our monitoring project, we evaluated a number of different solutions. We previously used OpManager and had considered SolarWinds (I used it in a previous enterprise and was very happy with it). The alerting customization is excellent and it's easy to make sure the correct person or team has access to the alerts they need with easy escalation to a text or phone call if a critical alert isn't acknowledged. LogicMonitor staff frequently come up with some interesting ideas for custom monitoring. Product . It was one of the best "outsourcing" decisions we have made. Comments: It is good for quickly acknowledging alerts, but not much else. If they don't recognize something, it is a fairly simple process to request that they add it to their software. Infrastructure-as-a-Service Solutions Software. Filter by company size, industry, location & more. For our main office, we needed to deploy a second server to complement the first because we were monitoring so much stuff. 395 posts. Pros: My overall impression of Logic Monitor is a positive one. It leverages automation and built-in intelligence to monitor today's complex and distributed infrastructures. We are a small company of about 250 employees and 5 offices across the US and many remote employees around the world. LogicMonitor provides the end-to-end visibility needed to maintain the performance and availability of business applications. Comments: We have 401(k) matching, yearly cash bonuses, amazing healthcare, happy hours, beach days, catered lunches- you name it. Monitoring is an essential tool that can unlock new pathways to growth. Insight into production environments and middleware. They have released a native iPhone application, it is good for alerting, however they have a good way to go to make it more usable overall. It's been a great win. LogicMonitor Software Virtualization Internet SaaS IT Management Data Centers Automated IT performance monitoring platform enabling companies to easily & cost-effectively monitor entire IT infrastructure stacks. They have been in a positive development cycle over the past 18 months as they rolled out a new UI for not only for their App but their support site as well. Become a LogicMonitor Advocate! Sonus SBC CAS / ISDN / SIP Signaling Groups (SBC 1000/2000) Automate issue resolution with ServiceNow CMDB integration for more efficient workflows and a single source of truth. We'd been using Solarwinds for several years and we simply felt that it wasn't the right product for us. They let us run that if we chose to, but introduced new dashboard and service elements in the new UI only, giving us more carrot than stick to make the leap. Pulseway is an award-winning IT management platform that gives you complete control over everything IT. Second, we had a lot of stuff we wanted to monitor on each server and a bunch of product owners we wanted to have the ability to monitor thier products, the way they measured that didn't work against us. Now have nearly 550 nodes in our environment and a countless number of stock and custom datasources we are alerting on utilizing a range of collection types including SNMP, WMI, Groovy, and Powershell. If they do to it what they have done to the web portal, it will be amazing. We run lean and needed something that wouldn't require a lot of our time and energy to keep running. As it stands, our entire department has the application loaded and peek at it throughout our off hours, acknowledging alerts that we may not have seen yet because of the way our escalation rules have been written. Read LogicMonitor customer reviews, learn about the product’s features, and compare to competitors in the IT Infrastructure Monitoring market. Developer of data center monitoring software. Hello, I will try to bullet out a list of pros and cons below. We spend a lot of time in the host view and being able to see a host highlighted yellow, orange, or red would be helpful to faster decision making. Finally, we wanted a way to monitor both internally and externally since we ourselves are a SAAS provider. A software with a very simple and intuitive interface so it is easy to use, is ideal to carry out the monitoring of the performance of the activity of each business application, has metrics that allow it to be very simple to follow up on this process, In addition to its support team is really efficient because if you have any questions with the functions provided by this software you can go to them and very friendly and colloquial lend their help so that you have the correct operation, something else What is worth mentioning and what is really an advantage is that if you notice any problem or malfunction issues alerts that allow you to solve the problem quickly to avoid further damage or loss of time. In itself Logic Monitor is a great service but I'd like to see more invested to integrate with other popular monitoring services like PagerDuty, etc. Companies these days use many cloud products, from cloud computing services like Amazon's AWS, to communication apps like Slack. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. We will update once we have further information on the full scope of impact. They were incredibly helpful during our evaluation and even allowed us to extend our trial period for longer than I am comfortable specifying (more embarrassing to me that our eval took so long). LogicMonitor General Information Description. It may not be a major part of their value proposition to new customers, but datasource creation was part of the pitch for us old timers. It would also be ideal if you could highlight the "hosts" on the hosts tab with the color of severity of their alerts. In addition to recognizing the devices, they automatically add a set of monitors that they feel are the most important, but also give you the ability to easily disable what you aren't interested in or add additional monitors if they don't support something you wish to monitor. So much money was spent trying to make it work that the higher cost of LogicMonitor was cheap in comparison, assuming we only put a little time in per month (which has been the case). We have even begun alerting automation scripts to fire off on certain alert types. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. If they don't recognize something, it is a fairly simple process to request that they add it to their software. Nov 29, 2020. Their product is continually getting enhanced, new datasources are being added to the library, new features into their mobile app and new content in their training sessions. When we approached our monitoring project, we evaluated a number of different solutions. I began using LogicMonitor around 2 years ago. The alerting customization is excellent and it's easy to make sure the correct person or team has access to the alerts they need with easy escalation to a text or phone call if a critical alert isn't acknowledged. Logicmonitor only charges you 1 license to monitor the switch and you can have (I believe) an unlimited number of monitored items within that switch. Cumulative Growth of a $10,000 Investment in Stock Advisor Calculated by Time-Weighted Return. Read LogicMonitor customer reviews, learn about the product’s features, and compare to competitors in the IT Infrastructure Monitoring market. Interested in LogicMonitor? DM for free 14 day trial. Hello, I will try to bullet out a list of pros and cons below. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. Join us in shaping the information revolution. A software that is undoubtedly efficient to carry out the monitoring of applications and can also monitor not only the physical infrastructure but also the virtual one, in this way you are aware of any inconvenience or malfunction to be able to solve it in the shortest time possible or prevent them in a way that leads to much larger problems. I guess they are a victim of their own success, my one and only criticism is that now the turnaround on datasources is measured in months not hours. Starting at 25 devices; For small teams and SMBs. The escalation rules and who they go to are fully tweakable as well as how users get alerted (email, sms, phone call). At this time I am on v.71 with Collectors at version 20. Trusted by 92 of the fortune 100, Splunk helps you investigate, monitor, analyze, and act on all of your organizations data. A few minor inefficiencies in the UI, but nothing major for us. ... damage to the brand and lowered stock price. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. Push notifications would be nice too! For our main office, we needed to deploy a second server to complement the first because we were monitoring so much stuff. A software that is undoubtedly efficient to carry out the monitoring of applications and can also monitor not only the physical infrastructure but also the virtual one, in this way you are aware of any inconvenience or malfunction to be able to solve it in the shortest time possible or prevent them in a way that leads to much larger problems. LogicMonitor, a SaaS-based performance monitoring platform for enterprise IT and service providers, has released the results from a new study of 300 IT decision makers, including 100 based in the UK. In the beginning I loved how quickly their folks could crank out an oddball datasource for me. If they do to it what they have done to the web portal, it will be amazing. Find the latest PagerDuty, Inc. (PD) stock quote, history, news and other vital information to help you with your stock trading and investing. I also want to give a special shout-out to the help-desk for helping me out of many datasource woes. It's hands down the nicest evolution of a product over a short span I have seen. My overall impression of Logic Monitor is a positive one. There are many factors that led us to choose LogicMonitor, but some of the biggest are: - Ease of Use: "Out of the box", they recognize and monitor so much of what we use, including the smaller vendors. There are a lot of other factors that I could go into, but I'd rather not write a novel. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. VEEV. They are continuously improving their interface, especially their dashboards, giving us the ability to embed third party graphs (in our case some New Relic APM elements) into their layout. There are many factors that led us to choose LogicMonitor, but some of the biggest are: - Ease of Use: "Out of the box", they recognize and monitor so much of what we use, including the smaller vendors. Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. A software with a very simple and intuitive interface so it is easy to use, is ideal to carry out the monitoring of the performance of the activity of each business application, has metrics that allow it to be very simple to follow up on this process, In addition to its support team is really efficient because if you have any questions with the functions provided by this software you can go to them and very friendly and colloquial lend their help so that you have the correct operation, something else What is worth mentioning and what is really an advantage is that if you notice any problem or malfunction issues alerts that allow you to solve the problem quickly to avoid further damage or loss of time. LogicMonitor® is the leading SaaS-based, performance monitoring platform for complex and distributed IT infrastructure. I would like to see more detail on those features, for example if there are 13 critical alerts, it would be nice to know how many are already Ack'd without clicking into the alerts tab and searching for those alerts. - LogicMonitor Datadog's full-year 2019 revenue is expected to come in at $350 million to $352 million -- good for 77% to 80% growth over 2018. I spoke to many of their pro's in the review, but their continuous improvement cycle is truly impressive. Exceptionally consistent! Automatic self healing. They have released a native iPhone application, it is good for alerting, however they have a good way to go to make it more usable overall. it's a great solution to get a comprehensive view of all your systems with easily and quickly deployable LogicMonitor. Deep support for Microsoft Azure. We have different teams that only need access to certain devices, but the app shows everything. Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. Helps admins and DevOps teams identify and resolve issues across their IT infrastructure. LogicMonitor 3373. Comments: Logicmonitor only charges you 1 license to monitor the switch and you can have (I believe) an unlimited number of monitored items within that switch. We seamlessly monitor infrastructures, empowering companies to focus less on problem solving and more on evolution. Now don't get me wrong, their help-desk definitely hits the mark for fixing some of my minor mistakes in datasource creation, but when I need something deep I got to wait months. Implementing the tool right as really increased our team's visibility to our overall health and performance. Pros Pagerduty integration. LogicMonitor is accepting applications for the Women in STEM Scholarship from today until March 31, 2021. - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. First, we are a very lean shop, and the manpower cost of standing up a new monitoring platform along with maintaining yet another machine, while minimal, was going to take time and that was a consideration. I am hoping they will allow us to soon provide a way to embed our LM dashboards into other iframes or share out directly. Now don't get me wrong, their help-desk definitely hits the mark for fixing some of my minor mistakes in datasource creation, but when I need something deep I got to wait months. Notifications didn't work how we needed, probes randomly died, checks didn't work, templates didn't work. In case LM is looking at this, I'm specifically awaiting a google analytic integration which I saw advertised on your site but didn't exist (to your credit, thanks for taking it down after we found that out.). Sematext gives businesses full-stack visibility by exposing logs, metrics, real user & synthetic data and traces through a single Cloud. It monitors all sorts of metrics for different services, but sometimes it's difficult to determine what a metric is actually telling us. Cons: - Price: Unlike many other vendors, LogicMonitor doesn't charge you per monitor, they only charge for the device. It was one of the best "outsourcing" decisions we have made. For a smaller company like ours, cost is definitely a large factor and LogicMonitor was definitely a leader in this category. It monitors all sorts of metrics for different services, but sometimes it's difficult to determine what a metric is actually telling us. They are continuously improving their interface, especially their dashboards, giving us the ability to embed third party graphs (in our case some New Relic APM elements) into their layout. Second, we had a lot of stuff we wanted to monitor on each server and a bunch of product owners we wanted to have the ability to monitor thier products, the way they measured that didn't work against us. In the end, there were a couple factors that lead us to LM and kept us there. As a whole, the product is barely recognizable as it was when we came on board, yet every bit as functional with certain elements such as bulk alert tuning and multi-instance management providing even more. -Flexible. . The lone drawback to their model is the number of internal servers required to monitor everything we wish to. LogicMonitor is a lightweight program that can be installed on a Linux or Windows OS. They have been in a positive development cycle over the past 18 months as they rolled out a new UI for not only for their App but their support site as well. Powerful monitoring at an economical price. In the beginning I loved how quickly their folks could crank out an oddball datasource for me. We run lean and needed something that wouldn't require a lot of our time and energy to keep running. Built-to-order integrations and solutions, On-site or remote sessions for your learning priorities. We help you turn on a complete view in minutes, turn the dial from optimization to innovation and turn the corner from sight to vision. Our core Hybrid Infrastructure package includes a full spectrum of cloud + on-premise monitoring capabilities, plus access to the LM Exchange with more than 2,000+ preconfigured integrations. The price we get per license is a lot cheaper than what we were getting with some of the other tools. That isn't to say that Solarwinds isn't a good product! . Get a custom quote today and we will reach out to you shortly to start leveling up your monitoring. A very small price to pay for the ease of use and administration for the platform. Share your experiences with other software buyers. I am hoping they will allow us to soon provide a way to embed our LM dashboards into other iframes or share out directly. All-in-one Performance Monitoring Tool (SaaS) for DevOps and IT. Thanks for a great service and continued product development! There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost." View LogicMonitor stock / share price, financials, funding rounds, investors and more at Craft. Cons: Suffice to say that if you are in the market for a new monitoring solution, I HIGHLY recommend that you look into LogicMonitor. I'm confident that you will come away impressed and they will immediately become one of your top choices to implement! At this time I am on v.71 with Collectors at version 20. LM satisfied all three. For example, in other products, a 48-port switch could use up 100+ monitoring licenses to monitor all ports and all of the critical switch functions. When we came upon LogicMonitor, it was clear that this was a different product and company. The mobile app is just ok. This mind-blowing growth demonstrates how important its product is. I also want to give a special shout-out to the help-desk for helping me out of many datasource woes. Cons: Pro. There is a lot that we use Logic Monitor for but it will never be our ONLY monitoring tool, as a result we need a service like pager duty as a central hub to manage and maintain our alert streams. A high-level overview of AppDynamics (APPD) stock. As a whole, the product is barely recognizable as it was when we came on board, yet every bit as functional with certain elements such as bulk alert tuning and multi-instance management providing even more. LogicMonitor has raised $142.95 m in total funding. Discover how Traverse Monitoring can help you. Needless to say, this saves us a ton of time! They let us run that if we chose to, but introduced new dashboard and service elements in the new UI only, giving us more carrot than stick to make the leap. Otherwise, they are hitting on all cylinders. Suffice to say that if you are in the market for a new monitoring solution, I HIGHLY recommend that you look into LogicMonitor. Monitor Websites, Servers, Apps, Cloud, VMs, Network and more. For a smaller company like ours, cost is definitely a large factor and LogicMonitor was definitely a leader in this category. Our benefits package ties into our positive culture- our company cares about the things that make us happy and healthy. The ITRS product suite enables IT teams to analyse the huge volumes of data across an enterprises physical, virtual & cloud IT estate. Starting at 50 devices; Support complex operations. Cons "It's affordable. Every LogicMonitor package includes an unparalleled suite of robust features for analysis, reporting, and proactive operations management. There are a lot of other factors that I could go into, but I'd rather not write a novel. That isn't to say that Solarwinds isn't a good product! LogicMonitor offers four platform packages. Company profile page for LogicMonitor Inc including stock price, company news, press releases, executives, board members, and contact information I like how they did some hand holding for us "old timers" who had grown used to the utilitarian and direct legacy UI. They have listened to their customers and continue to act on our needs. I would actually prefer not to see those hosts in the alerts totals on the alerts tab, or potentially make that configurable. Not many, but the response time for requesting new device/vendor recognition could improve. Stocks. 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